Welcome to our company . We understand how important your privacy is, and we are committed to protecting your personal information when you use our roofing services or visit our website serving Pharr, Texas. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.
Information We Collect
When you interact with our website or request our roofing services, we may collect several categories of information, including:
- Personal Information: This includes your name, contact details such as phone number and email address, and property address, especially when you submit inquiries, request estimates, or schedule roofing work.
- Technical Data: We automatically collect information such as your IP address, device type, browser details, and navigation patterns on our website. This helps us enhance user experience and site functionality.
- Communication Records: Any correspondence you have with us, including emails, phone calls, or messages sent through our site, are collected to assist with your service requests and improve our communication.
How We Use Your Information
The information you provide helps us offer you timely, effective, and personalized roofing services in Pharr. Specifically, we use your data to:
- Respond to your questions, provide roofing estimates, and schedule service appointments.
- Keep you informed about service updates, promotions, and important announcements — only if you consent to receiving these communications.
- Improve our website’s functionality and tailor your browsing experience.
- Ensure compliance with legal and regulatory requirements.
- Protect our business interests and uphold the safety and security of our customers and employees.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to collect non-personal data for analytics and user preference management. Cookies help us understand how visitors interact with our site so we can optimize performance and provide relevant content.
You have the option to disable cookies via your browser settings, but this may limit some features or services on the website.
Information Sharing and Disclosure
We respect your privacy and will not sell or trade your personal information to third parties. However, in some cases, we may share your information with:
- Service Providers: Trusted third parties who assist us in delivering roofing services, managing our website, or supporting business operations. They are bound by confidentiality agreements to protect your information.
- Legal Authorities: When required by law, court orders, or to protect the rights, property, or safety of our company, customers, or the public.
- Partners and Contractors: Subcontractors or roofing professionals who may need access to your information to complete the requested services.
Security of Your Information
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Although we strive to secure your data, please be aware that no method of electronic transmission or storage is completely foolproof.
Your Rights and Choices
As a resident or customer in Pharr, Texas, you have certain rights regarding your personal data:
- Access and Correction: You can request access to the personal information we hold about you and ask for corrections if necessary.
- Data Deletion: You may request deletion of your personal information unless we are required to retain it for legal or business purposes.
- Opt-Out of Communications: You have the right to unsubscribe from marketing emails and promotional materials at any time.
- Cookie Preferences: You can control cookie settings through your browser to manage data collection.
To exercise these rights or if you have privacy-related questions, please contact us using the information below.
Children’s Privacy
Our website and services are intended for individuals aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under this age, please notify us immediately so we can remove it.
Links to Other Websites
Our website may include links to external sites for your convenience. These third-party websites are not governed by this Privacy Policy, and we encourage you to review their privacy policies separately.
Data Retention
We retain your personal data only as long as necessary to provide roofing services, comply with legal requirements, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize your information.
Updates to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data practices or legal obligations. Any significant changes will be communicated by updating the effective date and, where appropriate, providing additional notices.
We encourage you to review this policy regularly to stay informed about how we protect your privacy.
Contact Information
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please get in touch with us:
Pharr, Texas
Email: [your email address]
Phone: [your phone number]
Thank you for trusting our company with your roofing needs. We are dedicated to safeguarding your privacy and providing excellent service in Pharr.